How long does it take You or Your Prospect to Reply to a Mail?

Arnulf Hsu


on June 11, 2018

In this hyper-competitive world where everyone is looking for instant gratification, being prompt in your email replies is important, ESPECIALLY when you are the vendor and are trying to ultimately sell something. Your customer’s response time also is a good indication of how important this certain initiative is for them.

While I wouldn’t KPI on this, it’s another data point that should help in understanding how you compare amongst your top performers. Is there a correlation between the two?

How do you compare?

To find out, simply go to Reports -> Activity Report -> Reply Time Report

What do you think? feedback [at]

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