Understand Customer and Account Health

Complete visibility into your account relationships and gain actionable analytics based on engagement and signals

Let SalesDirector.ai Do The work

Analyze Multiple Data Signals from Different Sources to Find the Right Answers at the Right Time.

  • Ingest data from CRM, billing, product and NPS
  • 360 view of the account
  • Complete solution for any environment
  • Contact auto-creation in CRM
Customer Success Accounts by Risk
Opportunity Contact Roles Relationship Plan

Understand All Stakeholders

Let AI identify all of the account users and key stakeholders who are interacting with your company.

  • Identify supporters & detractors
  • Gauge engagement based on real behaviour
  • Create Account Plans based on engagement
  • Target disengaged stakeholders
  • Get ahead of renewal blockers

Determine Account Risk and Health

Understand account engagement and customer sentiment versus usage and total health:

  • Account Risk Scoring
  • AI-based sentiment analysis
  • Understand why account risk is changing
  • Stay ahead of churn
  • Quickly identify expansion and upsell opportunities
Customer Success Health Scores
Customer Success Health Scores

Gain Account Insights and Next Best Actions

SalesDirector.ai auto-generates account insights based on health, risk and engagement:

  • Who to engage with next?
  • Why deals are not closing
  • Prioritize accounts based on risk
  • Prompt reps and leaders for next actions
  • Never miss neglected accounts

Understand Account Health Over Time

SalesDirector.ai is constantly tracking account health changes so you know exactly when things start moving.

  • Which Accounts to focus on this month
  • Identify risk in each territory
  • Drill down into Unhealthy Accounts
Opportunity Contact Roles Relationship Plan

Get ahead of Churn and Identify Upsell Opportunities