Automatically identify and record all customer engagement, including Product Usage, Support Tickets, etc... Understand CSM engagement and Customer Sentiment vs just Usage.
Our AI identifies all the users and stakeholders interacting with your organization. Identify Supporters and Detractors. Get ahead of your Churn.
Monitor CSM's customer engagement by Account. Target and Identify Larger Accounts with Upside Potential. Reduce Effort on Smaller Accounts.