As you probably know, we do Sentiment Analysis on communications (mostly email and notes) between you and the Prospect or Customer. This sentiment is used as an input to the risk score of the Opportunity and determines if your Buyer is a Promoter or Detractor.
For our customers who do business internationally and have Sales Offices in places such as Europe, South or Central America its critical we cover that communication in the same manner as the English language.
Today we announce multi language support for 15 Languages.
Languages Supported for Sentiment Analysis are:
English, Danish, German, Greek, Spanish, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Swedish, and Turkish
Our User Interface is still English, but communications in other languages are and should be supported.
Additional languages will become available over time.
As always, if you have any trouble or want to give us some product feedback, you can reach us at firstname.lastname@example.org.