Blog / Author: Arnulf Hsu

Deal Update

Arnulf Hsu By on December 4, 2018

As a Sales Leader you are constantly trying to understand what the status of deals are, are they on track or not, and what can be done to move them up or out. provides many tools around this including the Chat Assistant for Reps via SMS or Slack as well as Opportunity Management within the system itself. But, what about when you need to get an update on a deal that is stalled? You notice the Account Executive hasn't engaged

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Understand your Competition

Arnulf Hsu By on October 31, 2018

High performing organizations understand their strengths and weaknesses. Do you know how you stack up to your competition? Does your sales organization have the skills and collateral to win against your competitors? Do you know why you are winning or losing deals? Now you can easily understand and drill into deals where your Competitors are also playing. With's competitor reports, you can quickly understand your Win/Loss stats by competitor, and proactively pursue existing deals in your pipe with the proper playbook. To activate

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Leads vs Contacts

Arnulf Hsu By on September 8, 2018

As you probably know, automatically creates new Contacts for you in your CRM when we encounter new people within your mailboxes. And as you probably also know Leads and Contacts in your CRM are different. Both of them represent a Person, but they are actually different databases that aren't linked together unless you "Convert" a Lead to a Contact. So, what happens when you already have a "Lead" in CRM with that email address, but it does not

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Reinforced Sales Coaching

Arnulf Hsu By on September 4, 2018

So you train your reps on MEDDIC, Challenger, Sandler, BANT, etc... that's great. We take them out of the field for a day or two, take them to an offsite, or do virtual sessions. That's very good. But what happens? After 30 days, unfortunately, we all fall back to our old habits, and most likely only a small fraction of that training is retained and reused. As you know,

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Full Stack Engineer

Arnulf Hsu By on August 30, 2018

What we’re looking for A mid-senior level Full Stack Engineer, with more emphasis on "server/backend" vs client side. More of our SaaS application is on the backend/server side than on client side. The slope of your learning is MORE important than your total years of experience. You should embrace "agile", and not just in the Scrum/Lean process way. You should know the tradeoffs between flexibility and abstraction. We believe early optimization is the root of all evil.

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